Reentry and Reintegration: Supporting People with Diverse and Complex Needs in the Community

Bree Champion

Program Manager, Community Re-Entry Services Team (CREST).

Bree Champion has been working in the community services sector for the past 20 years, primarily working with at risk and vulnerable young people who are homeless, engaged in the juvenile justice system, and residing in out-of-home care.

Bree’s journey with ACSO commenced 12 months ago when she was appointed program manager for the south east Queensland Community Re-Entry Services Team (CREST). Her team provides re-integration support to people in custody and on parole to ensure they have adequate support to successfully and safely reintegrate back into the community.

Emma Bell

Senior Manager, Forensic Case Work Services

Emma Bell has worked in the community services sector for over 11 years, supporting people with complex needs on the justice system in a variety of roles.

Emma is currently the Senior Manager of Forensic Case Work Services at ACSO, overseeing a range of pre and post release programs funded through Corrections Victoria. Emma has a strong passion for promoting positive behavioural change and considers it a privilege to be involved in the support arrangements of people involved in the justice system.

Participants with complex needs require a tailored and collaborative case-management approach when transitioning from prison into the community. People with complex needs- including those with a cognitive impairment, mental illness, complex health issues and substance use disorders- often require intensive case planning prior to and upon release in order to meet reintegration goals and treatment needs. The collaborative approach often centers on the development of a holistic plan, which addresses the person’s individual and diverse needs and relies heavily upon an assertive case-management approach, which enables the person to successfully connect with supports and services in the community.

This presentation will focus on key learnings that have been identified across Victoria and Queensland in terms of reintegrating people with diverse and complex needs upon release from custody. Through a comparative analysis of these two jurisdictions, the presenters will draw attention to the challenges, as well as the successes that can be achieved through a collaborative case-management approach.