Place-based Local Integrated Systems of Support: A Model for Addressing Complexity

Joe Graffam

Deakin University

Professor Joe Graffam is the Deputy Vice-Chancellor Research at Deakin University leading a portfolio that includes responsibility for:

• Deakin Research
• Deakin Research Innovations
• Institute for Frontier Materials
• Institute for Intelligent Systems Research and Innovation

The Deputy Vice-Chancellor Research provides academic leadership to advance Deakin’s distinctive research and research training both nationally and internationally. This includes research development, industry-focused research and commercialisation and research promotion.

Prior to his appointment in 2018, Professor Joe Graffam was Pro Vice-Chancellor Research Training and Performance Enhancement at Deakin University. Prior to that he was Pro Vice-Chancellor Research Development and Training and Pro Vice-Chancellor (Academic). Joe is also Professor and Chair in Psychology. He has worked in higher education for more than 30 years. Joe held early career positions as a researcher in the Neuropsychiatric Institute, School of Medicine, UCLA. Since commencing with Deakin University, Joe has filled several senior academic positions within the Faculty of Health. More recently, he served as Chair of the Academic Board of the University. He has received two Vice-Chancellor’s Awards for Excellent Contribution: Research – Research Facilitation (2004); and People, Culture and Change (2009). He has served on numerous University committees and working groups and has been a member of the Academic Board since 2005. Joe’s research has focused on the development and application of an ecological model for the study of community integration of people with a disability and, since 2000, also in the reintegration of ex-prisoners. He has an international reputation in both of these areas.

Qualifications and affiliations:


Ian Neil

Pivot Support Services

Ian was born and raised in Melbourne but has been resident in regional WA for over 13 years. He is a business graduate from RMIT and cut his corporate teeth in Local Government before establishing his own company focusing on market research and strategic development. An extensive trip around Australia resulted in the family settling in the beautiful coastal town of Albany. He commenced his current role as Manager of Pivot Support Services three years ago and now has become a passionate advocate for change in the provision of reintegration services. Under Ian’s leadership Pivot has undergone significant restructure and is now in a position to provide innovative evidenced based services to the community. In his spare time he follows his beloved Richmond Tigers and is working (unsuccessfully) on lowering his golf handicap.

This presentation describes and articulates ‘early days’ delivery of a place-based (re)integration model that entails development of a co-designed local integrated systems of supports for ex-prisoners, offenders serving community orders, and other disadvantaged members of a community. In the first part of the presentation, the evidence base, underlying theory, model logic, and the evolution of the model are described. In the second part of the presentation, local adaptation and application of the model is described. The model has been implemented in the Pivot Community Hub, an Albany, Western Australia-located service hub that aims to meet the various support needs of disadvantaged members of the local community including ex-prisoners and other offenders.